Thank you for sharing your feedback with us. Please feel free to contact our customer support team, and we’ll do our best to help you resolve any concerns you may have.Once again, thank you for bringing this to our attention. We are committed to providing the best possible experience for all customers, and your feedback is invaluable in helping us achieve that goal.Best regards,Costway Inc. We apologize for causing you frustration and sincerely appreciate your feedback. We will further strengthen our customer service team to ensure superior support.Regarding the video you provided, we aim to scrutinize the product issue and ensure quality. To solve the problem faster, please send us the order number, tracking number and other order information to We will process it as soon as possible and provide you with a satisfactory solution.
In addition, the Plus membership gives you $40 off your first purchase and 15% off all future purchases. I joined because I was making a large purchase of one item, so the $40 plus 15% really costway furniture made an incredible deal. The membership is only $49 and lasts a whole year. I really like how the site applies your discounts at checkout so you don’t have to remember discount codes.
There are lots of things i will be ordering in the coming future. Costway believes every home is versatile ── with multi-style possibilities. We embrace reinvention with the philosophy of going beyond the furniture itself. To delight our home lovers with not only space refreshing but life blooming.
They literally went out of their way to be of no help at all. I had a great experience with my recent purchase from Costway. The price I paid was the lowest on the internet and the product is high quality.
Very impressed at the speed with which the order was dealt with – especially being so close to Christmas.The chairs were easy to assemble and look good – they are also very comfortable. I would recommend taking the screws form the packaging carefully and putting each size in a separate container with a size marker. Otherwise you have to keep checking for the right screw.
The service was too poor to be true for UK standard. We are very sorry to have caused you an unpleasant shopping experience.We have reissued your order and wondered if you have received it? Please, did you experience any problems with the new replacement? If you have any concerns or need further assistance, please feel free to contact us at We will be happy to assist you and thank you for your understanding and patience.Kind regards.Costway inc. Enhance your outdoor entertaining space with our stylish patio tables and bistro sets.
So, I just put the order in again and it went through the second time. I was not happy that you have no customer service phone number that I could call. Purchased a fiber optic christmas tree that quit working within 2 weeks of purchase. Customer service just ask the same questions o er and over. Asked me to send a video, but it was rejected from me posting to them.