The representative was friendly, and answer my question quickly and efficiently.Overall, I would recommend the costway app to anyone looking to purchase furniture online. The outdoor chair set items in particular were a great value for the price. “Connecting our data warehouse on BigQuery with Looker has greatly enhanced the capabilities and work efficiency of our data team,” explains Xia. With its data warehouse on BigQuery, Costway is able to easily conduct data analyses that require data from multiple data sources and quickly generate reports by linking BigQuery with Looker. Previously, running a report on how one product is received by consumers required Costway’s data team to manually retrieve traffic and browse records from the database of its website, as well as sales records from its enterprise resource planning system. Data analyses were run on an Excel sheet, which normally took several hours.
Upon not receiving it in two weeks, I emailed the customer service who advised that the item is lost in delivery. The tone was cold and there was no apology whatsoever. The service was too poor to be true for UK standard.
I’ve purchased from Costway before and love the option of paying in 4 payments using the Klarna app. Given its rapid expansion within the European market, Costway has been leveraging Translation AI to automatically translate its ecommerce website content into languages that are less widely spoken. Xia says that the team compared the translations generated by Translation AI and other similar offerings, and found that it delivers the most natural translation, in particular for ecommerce terms. When considering complaint information, please take into account the company’s size and volume of transactions, and understand that the nature of complaints and a firm’s responses to them are often more important than the number of complaints.
By displaying the information that can increase consumers’ interest to buy a product, such as discount and membership benefits, at the most effective timing on its ecommerce website, costway has seen its website conversion rate grow by 50%. The deeper understanding of its customers has also enabled the company to run more targeted ads and maintain an annual sales growth of at least 60-80%. Costway has realized continuous sales growth and business expansion through offering a wide selection of quality products and building warehouses that are closer to its customers. The Chinese homeware brand started from selling items on established ecommerce websites and eventually in 2015 launched its own platform Costway, which is now available in 11 countries. With its branch offices and warehouses across Europe, North America and Australia, Costway is able to supply and provide timely services to more than one million customers around the world every year.
To offer more personalized online shopping experiences and implement more effective marketing strategies, costway patio furniture has been analyzing its business data to understand its customers and operations better. But the scope and depth of its data analyses were limited, because the company’s databases were scattered across its offices and warehouses in various countries. With the results generated by more in-depth and detailed data analytics, Costway is able to design better user experiences and marketing campaigns based on its customers’ preferences.