The humidity-controlled crisper drawers keep your produce at just the right temperature. The survey results also backed up recent problems consumers have reported with Samsung and LG refrigerators. Samsung refrigerators have been cited in hundreds of complaints to the Consumer Product Safety Commission because of unsafe temperatures and malfunctioning icemakers.
Most people seem to think that a built-in ice maker is worth having. But automatic ice makers, especially the kind that dispenses ice through the refrigerator door, are both wonderfully convenient and one Frigidaire fridge of the most finicky, problem-prone parts of a fridge. In our reader survey, 24% of respondents said that their ice maker had jammed or completely broken, by far the most common hardware-based failure.
Your range/stove’s model number may vary, but is most commonly found in one of the following locations. I recently had to downsize my life and had to obtain a new refrigerator on a budget. I perused the various consumer journals for what seemed like hours and finally chose a Frigidaire Professional. After price shopping online, Appliances Connection had exactly what I wanted for much less than I was planning to spend. Next time it’ll be my first stop shopping for the rest of my appliances.
Eugene also stated that Frigidaire does not have a type of “exchange policy” and that they will just keep sending out technicians indefinitely. Eugene would not call Frigidaire to report 3rd repair attempt failed. He was very rude and kept interrupting me and refused to call Frigidaire to verify its exchange Frigidaire fridge policy for products under warranty. I have lost hundreds of dollars worth of food because my fresh food keeps freezing and Frigidaire will not honor their policy. While Whirlpool doesn’t include all the bells and whistles that other brands might, it focuses on the quality and functionality of its products.
GE is also one of the handful of brands whose customer service seemed to generate fewer negative sentiments among our survey respondents, especially compared with LG and Samsung. GE has its own repair fleet in some metro areas, which might have something to do with it. To be clear, our data suggests that GE French-door fridges need repairs at a rate similar to that of LG French-door models, and we did see some complaints about customer service among the analyzed reviews. Minor problems like noise may be slightly more common, and a small percentage of customer reviews still cite major cooling failures. But you might have a better chance of getting a repair done promptly under warranty. LG refrigerators seem to make the most owners the happiest, at least among major-brand models, which usually cost less than $4,000.
If you need a fridge on short notice and a Samsung model looks like a top bet, it probably won’t be a disaster. It’s just not the first (or second, or third) brand we’d recommend. Less than three years after purchase we started having issues. Purchased the 3 year extended warranty, which we assumed would cover us 3 years, hence the name of the warranty. Called Lowe’s and they said the warranty is actually 2 years, 2 extended and 1 from the manufacturer.